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Support & Guidance

Everything you need to understand Plinth before and after purchase

If your question isn't answered here, we're happy to help directly.

Frequently Asked Questions

Understanding Plinth

SYSTEMS & MAINTENANCE

DELIVERY, PLACEMENT & SETUP

Plinth is designed to remove friction.

It arrives fully assembled as a single object, ready to be placed and used.
No digging. No groundworks. No professional installation.
Simply position, fill with water, plug in and allow the system to run.
To ensure delivery and placement are suitable for your space, please review our Delivery & Access guidance and Placement & Surface guidance before ordering.

Delivery & Access

Placement & Surface Guidance

OWNERSHIP, WARRANTY & SUPPORT

Plinth is built for permanent outdoor use and supplied with a 10-year structural warranty on the GRP body, and a 2-year warranty on all integrated technology components, covering manufacturing faults under normal use.

If you have questions before ordering, or need support after delivery, we’re always happy to help.
Please review our Warranty & Assurance information for full coverage.

→ Warranty & Assurance

Designed in the UK. Manufactured in the UK. Tested before delivery.