Support & Guidance
Everything you need to understand Plinth before and after purchase
If your question isn't answered here, we're happy to help directly.
Frequently Asked Questions
Understanding Plinth
Plinth is a raised, architectural water object with an integrated water system. It arrives as one complete piece, sits above ground, and is designed to bring calm into outdoor spaces without digging, groundworks, or professional installation.
No. Plinth is not a traditional pond or a pond kit. It is a self-contained water object designed to sit above ground and change how a space feels, rather than becoming a landscaping project.
Living water refers to water that is circulated, filtered and oxygenated in a way that allows it to remain clear, balanced and biologically stable. It supports planting and, if desired, fish or wildlife.
Plinth works beautifully with water alone. It can be left minimal, planted lightly, or allowed to evolve naturally over time. There’s no requirement to add anything for the system to function properly.
Plinth is designed as a permanent outdoor object. As with any water feature, supervision is advised around children and pets.
SYSTEMS & MAINTENANCE
Plinth features an integrated Living Water system as standard. It is designed to circulate, filter and oxygenate the water to keep it clear, calm and balanced throughout the season. Plants and fish are optional. The system works beautifully with water alone.
No. The Living Water system works perfectly with water alone. Plants and fish are entirely optional and can be added or removed depending on how you want the object to feel.
Because water behaves better when it is properly circulated and filtered. We overspec the filtration to keep maintenance low and water clarity high, even when the object is used as a simple water feature.
No. The system is designed to be low involvement. In many cases it requires less attention than simpler systems because the water remains more stable.
DELIVERY, PLACEMENT & SETUP
Plinth is designed to remove friction.
It arrives fully assembled as a single object, ready to be placed and used.
No digging. No groundworks. No professional installation.
Simply position, fill with water, plug in and allow the system to run.
To ensure delivery and placement are suitable for your space, please review our Delivery & Access guidance and Placement & Surface guidance before ordering.
OWNERSHIP, WARRANTY & SUPPORT
Plinth is built for permanent outdoor use and supplied with a 10-year structural warranty on the GRP body, and a 2-year warranty on all integrated technology components, covering manufacturing faults under normal use.
If you have questions before ordering, or need support after delivery, we’re always happy to help.
Please review our Warranty & Assurance information for full coverage.

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Designed in the UK. Manufactured in the UK. Tested before delivery.