Support & Guidance
Everything you need to understand The Plinth before and after purchase
If your question isn't answered here, we're happy to help directly.
Frequently Asked Questions
Understanding Plinth
Plinth is a raised, architectural water object with an integrated water system. It arrives as one complete piece, sits above ground, and is designed to bring calm into outdoor spaces without digging, groundworks, or professional installation.
No. Plinth is not a traditional pond or a pond kit. It is a self-contained water object designed to sit above ground and change how a space feels, rather than becoming a landscaping project.
Living water refers to water that is circulated, filtered and oxygenated in a way that allows it to remain clear, balanced and biologically stable. It supports planting and, if desired, fish or wildlife.
Plinth works beautifully with water alone. It can be left minimal, planted lightly, or allowed to evolve naturally over time. There’s no requirement to add anything for the system to function properly.
Plinth is designed as a permanent outdoor object. As with any water feature, supervision is advised around children and pets.
SYSTEMS & MAINTENANCE
Plinth features an integrated Living Water system as standard. It is designed to circulate, filter and oxygenate the water to keep it clear, calm and balanced throughout the season. Plants and fish are optional. The system works beautifully with water alone.
No. The Living Water system works perfectly with water alone. Plants and fish are entirely optional and can be added or removed depending on how you want the object to feel.
Because water behaves better when it is properly circulated and filtered. We overspec the filtration to keep maintenance low and water clarity high, even when the object is used as a simple water feature.
No. The system is designed to be low involvement. In many cases it requires less attention than simpler systems because the water remains more stable.
DELIVERY, PLACEMENT & SETUP
Each Plinth is delivered assembled as one complete water system.
It requires a clear delivery route, a solid, level and load-bearing outdoor surface, and a suitable outdoor power connection.
No excavation, permanent fixing or specialist pond construction is required. Once safely positioned, The Plinth can be filled, connected and allowed to run.
OWNERSHIP, WARRANTY & SUPPORT
The structural Plinth body is covered by a 10-year warranty.
The integrated pump, filtration, fountain and underwater lighting are covered for 2 years, subject to the published warranty terms and correct care.
For help before ordering or support after delivery, you can speak directly with us.
GUIDES & ADVICE
EXPLORE THE PLINTH GUIDES
Practical advice on choosing, positioning and caring for raised water features and living water.
Modern Garden Water Features
Raised Garden Pond Guide
Raised Pond vs Water Feature
Best Plants for a Raised Pond in the UK
Can You Keep Fish in a Raised Garden Pond?
How to Winterise a Raised Pond
DESIGNED IN CHESHIRE. MADE IN THE UK. TESTED BEFORE DISPATCH
STILL NEED HELP?
Tell us about your garden, delivery route, setup or care question and we will help you directly.
