Skip to content

Cart

Your cart is empty

Support & Guidance

Everything you need to understand The Plinth before and after purchase

If your question isn't answered here, we're happy to help directly.

Frequently Asked Questions

Understanding Plinth

SYSTEMS & MAINTENANCE

DELIVERY, PLACEMENT & SETUP

Each Plinth is delivered assembled as one complete water system.
It requires a clear delivery route, a solid, level and load-bearing outdoor surface, and a suitable outdoor power connection.
No excavation, permanent fixing or specialist pond construction is required. Once safely positioned, The Plinth can be filled, connected and allowed to run.

OWNERSHIP, WARRANTY & SUPPORT

The structural Plinth body is covered by a 10-year warranty.
The integrated pump, filtration, fountain and underwater lighting are covered for 2 years, subject to the published warranty terms and correct care.
For help before ordering or support after delivery, you can speak directly with us.

GUIDES & ADVICE

EXPLORE THE PLINTH GUIDES

DESIGNED IN CHESHIRE. MADE IN THE UK. TESTED BEFORE DISPATCH

STILL NEED HELP?

Tell us about your garden, delivery route, setup or care question and we will help you directly.