Terms of service

OVERVIEW

This website is operated by PLINTH, a trading name of Edward Norris, a sole trader registered in England and Wales.

Throughout the site, the terms “we”, “us” and “our” refer to PLINTH.

PLINTH operates this website and online store, including all related information, content, features, tools, products and services (the “Services”).

Our store is hosted on Shopify Inc., which provides the e-commerce platform that enables us to sell our products and services to you.

By visiting our site and/or purchasing something from us, you engage in our Services and agree to be bound by the following Terms of Service (“Terms”), including any additional policies referenced herein, including our Privacy Policy and Refund Policy.

If you do not agree to these Terms, you must not use our Services.

1. ELIGIBILITY & USE

By using this site, you confirm that you are at least 18 years of age and legally capable of entering into binding contracts.

You agree not to use our Services for any unlawful or unauthorised purpose.

2. PRODUCTS

Plinth products are made to order and are architectural water objects designed for outdoor use.

We have made every effort to display our products as accurately as possible. However:

Colours and finishes may vary slightly due to screen settings.
Natural lighting and environmental factors may affect appearance.
Minor variations in surface texture are inherent to composite materials.

All product descriptions are subject to change at any time without notice.

We reserve the right to discontinue products or limit quantities at our discretion.

3. ORDERS

When you place an order, you are making an offer to purchase.

Orders are not accepted until we confirm acceptance in writing (usually by email).

We reserve the right to refuse or cancel any order at our discretion.

As Plinth units are made to order, cancellation after acceptance may not be possible.

Your purchase is subject to our Refund & Returns Policy.

4. PRICING & PAYMENT

All prices are listed in GBP (£).

Unless otherwise stated, prices:

Include VAT (if applicable)
Exclude delivery charges
Exclude any customs or import duties (if applicable)

We reserve the right to change prices at any time prior to order acceptance.

You agree that:

All payment details provided are accurate.
You are authorised to use the payment method provided.

5. DELIVERY

Delivery timeframes are estimates only and not guaranteed.

Risk passes to you upon delivery.

You are responsible for ensuring:

Suitable access for delivery
A solid, level surface for placement
Appropriate assistance if required

We are not responsible for delays caused by third-party carriers or circumstances beyond our control.

6. INTELLECTUAL PROPERTY

All content on this website — including text, images, branding, product names, and designs — is the property of PLINTH unless otherwise stated.

You may not reproduce, copy, distribute or exploit any content without prior written permission.

7. THIRD-PARTY SERVICES

Our Services may contain links to third-party websites or tools.

We are not responsible for the content, policies, or practices of third-party websites.

Shopify provides the ecommerce platform but is not responsible for transactions between you and PLINTH.

8. DISCLAIMER

The Services and products are provided “as is” and “as available”.

To the fullest extent permitted by law, we disclaim all implied warranties except those that cannot legally be excluded under UK consumer law.

Nothing in these Terms limits your statutory rights under the Consumer Rights Act 2015.

9. LIMITATION OF LIABILITY

To the fullest extent permitted by law:

We shall not be liable for any indirect, incidental or consequential losses arising from:

Use of our Services
Use or installation of our products
Delays in delivery
Incorrect placement or misuse

Our total liability shall not exceed the purchase price paid for the product in question.

Nothing in these Terms excludes liability for:

Death or personal injury caused by negligence
Fraud or fraudulent misrepresentation
Any liability that cannot be excluded under law

10. TERMINATION

We may suspend or terminate access to our Services if you breach these Terms.

11. GOVERNING LAW

These Terms are governed by the laws of England and Wales.

Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

12. CHANGES TO TERMS

We reserve the right to update these Terms at any time.

Changes will take effect upon posting on this page.

13. CONTACT INFORMATION

PLINTH

Trading name of: Edward Norris

Email: ed@theplinth.co

Address: Altrincham Road, Wilmslow Cheshire, SK9 4LY